Shipping Your Order
**ALL SHIPPING CARRIERS now use "dimensional weight" to calculate shipping costs. Most item weights reflected on our catalog pages are based on the standard "dimensional weight" formula used by the shipping carriers. (Length x Width x Depth divided by 166). This does not mean the item actually weighs what is listed.**
Your business and trust are precious to us! We strive to ship all orders within 5 business days. Custom color items take an additional 2-3 days to finish. At peak times or for oversized items, this may not be possible, but ALL orders are shipped within 15 days. Should you need your order sooner, please upgrade your shipping and let us know you need to rush your order.
Carrier times vary, but the average transit time is 3 days from the date we ship. We send a shipment confirmation to you at the time the shipping label is printed. It may take up to 48 hours for progress to reflect on the carrier's tracking site. Priority Mail DOES NOT guarantee your order will arrive within 2 days, and due to fluctuations in carriers' dimensional weight charges, your items may be shipped via FedEx.
To help keep shipping costs at a minimum, there are rare times we must depend on one of our suppliers to ship directly to you. In those rare instances, shipping may take up to 15 days.
International orders may take up to 3 weeks to arrive. NOTE: Please also refer to our "International Customers" page!